Privacy policy
Who we are
PAC Joinery and Building (partners Gordon Rollo and Craig Pucko), 13 Appleby Drive, Macmerry, Tranent, EH33 1FN. Email info@pacjoinery.co.uk, phone 07841 419343. We are the controller of the personal data you give us.
What we collect
When you use our quote form, call or email us, we collect your name, phone number, email address (if given), and the details you provide about your project and property.
Why we use it
To respond to your enquiry, arrange a visit, prepare a quote and carry out and invoice any work you ask us to do. Our lawful bases are taking steps at your request before entering a contract, performing that contract, and our legitimate interest in running our business.
Who we share it with
We don't sell your data. We may share it with trusted trades working on your job, our accountant, and the service providers that run our website and customer management system, only as needed.
How long we keep it
Enquiries that don't go ahead are deleted within 12 months. Records for completed work are kept for as long as required for tax and legal purposes.
Your rights
You can ask to see, correct or delete your data, object to or restrict how we use it, or ask us to move it. Contact us using the details above. You can also complain to the Information Commissioner's Office (ico.org.uk).
Cookies
Our website uses only the cookies needed for it to work, plus optional analytics only if you consent. See our cookie policy for details.
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